FAQs

Please read our FAQs page to find out more.

How Long Before My Order Ships?

All diamond art kits go out in 3-5 business days and 3D print models may take some extra time due to any unforseen printing issues or delays.

How Do You Ship and From Where?

Every order ships via USPS First Class or Media Mail and you are provided with tracking for every order. Diamond Art Kits and 3D Prints are shipped from Western North Carolina while Print-On-Demand products are shipped from our supplier, Printful and their warehouses across the country.

Where Are the Diamond Art Kits Made?

Because there are no manufacturers in the United States, every diamond art kit is manufactured in China and shipped directly to Mindful Diamonds,

How Are Your 3D Prints Made?

I use a Bambu A1 3D printer and quality PLA and PLET filaments. I source commercially licensed items from places like Printables and MakerWorld, as well as original creations made in OpenSCAD.

What If Something Happens To My Order?

Since I don't unwrap or go through every kit before shipping, something may be wrong with the pattern, there may be a missing drill color or a bag of mixed colored drills that you simply cannot use. Once I understand the issue, lets work on a solution that works for you. Email: jeansilver1467@gmail.com.

Didn’t find your answer?

Don't hestitate to contact us